After ten years hanging out and around homeless people, I’ve been asked a lot of questions about those experiencing homelessness and homelessness itself. When you work with people experiencing homelessness, there are a few questions that are givens. People will ask you about how others come to be homeless. They’ll ask you whether it’s really related to economic inequality. They’ll ask you for stories. In all honesty, the questions are actually quite varied… with the exception of one:
“What should I do when I see a panhandler?”
This is a question I get asked a lot. And when I say a lot, I mean A LOT. It comes up in many conversations. It comes up when I give guest lectures. It comes up when I talk to grade six students about those living in homelessness. And so I’m summarizing my answer today in this blog post.
Admittedly, smarter people than I have written on this before. Homeless Hub recently did a blog post on something similar. I doubt my advice will be any better, but since I’m asked often enough, I’m writing it here regardless.
Evidently encountering panhandlers on the street is an odd moment for many people (else this wouldn’t be the number one question I get). I remember when that was the case for me. I was 19 years old, and I knew everything. Well, I thought I knew everything. I decided that panhandlers were only there to void me from my money for drugs and/or alcohol. So I didn’t give. Ever. I would walk by, as quickly as possible, particularly as I was a relatively small 19 year old female normally walking alone in the downtown core.
I was incredibly naive, uneducated, and no one ever bothered to explain a few things to me–things that I am going to explain to you today. I have broken these down into numerical order… because I’m cool like that.
1. The single most important thing you can do around a panhandler is make eye contact. I want you to take a moment and think about what it would be like to have dozens of people walk by you without any acknowledgement. Beyond that, I want you to thik about people walking faster the moment they see you, or, worse, choosing a different path to avoid any sign of contact. Panhandling is rough. Way back in the day I tried my hand at it for an afternoon (it was an assignment for a class–yeah, I had some awesome classes). At the time I was 20 (and I was and still am female), blonde haired, and relatively well-dressed. Even with my ridiculously perky can-do 20 year old attitude, it was challenging. And while I managed to make more money than anticipated, the experience stuck with me. It’s an incredibly dehumanizing experience in constant performance. You have to think on your feet, and engage people (who generally don’t want to be engaged). It’s challenging. When people avoid you, it’s disheartening (even if it’s JUST for an assignment and doesn’t reflect what you’ll be eating tonight because mom is cooking roast chicken).
2. After you’ve said ‘hi’ and made eye contact, it’s likely that the panhandler will actually ask you for money. It’s okay for you to say no. It’s okay for you to say yes. If you do say yes, however, know that you have no control over how they spend that money. Giving coins to a panhandler isn’t like giving a gift card to your niece for Christmas. You can’t designate how they spend their money. The moment you gave it away, you relinquished all rights to saying how it gets spent; it has no designated place. If the panhandler chooses to spend it on drugs and/or alcohol, that’s their perogative. You don’t get to dictate how anyone else spends their money, even if it originally came from you.
3. If you want to help out, but aren’t comfortable giving cash, you can tell them that. Guess what? They’ve probably heard it before. I rarely give coins. Partially because I rarely have them. I’m not someone who carries cash. This may or may not be a character flaw, but I rely on plastic a lot. This means that when I have the time/ability, I’ll buy a panhandler lunch. We generally walk together to Subway or McD’s and have lunch together on my dime. I actually find this to be fun. The beauty of sharing lunch is a great thing, and I get to hear someone else’s story. The other thing I typically do is carry around a book of bus tickets in case someone needs change to catch transit. While shelters and other organizations often have some bus tickets designated for different client activities (e.g. employment, hospital visits, etc), sometimes they run out (yeah, it happens, and yeah, sometimes it can really mess with someone who just needs a ticket to get to work).
At the end of the day, you can’t make a mistake when it comes to panhandlers if you just pay them some human decency and kindness. Make eye contact, say hello, and do what you will–dignity goes a long way.